General inquiries
Questions about the company, the platform, or anything that doesn't fit below.
hello@activewaterlabs.com
Subject: "General inquiry"
Contact
Reach a human, not a queue.
One inbox, read by the founding team. Use the subject lines below so your note lands with the right person, fast.
Ways to reach us
Press & media
Interviews, imagery, fact-checking, and everything in the newsroom. Answered by the founding team — no PR layer.
hello@activewaterlabs.com
Subject: "Press inquiry"
Partnerships & distribution
Retail, integration, co-development, and licensing conversations about the ActiveWater platform.
hello@activewaterlabs.com
Subject: "Partnership"
MineralDose™ & the waitlist
Product questions, the Kickstarter campaign, and waitlist support are handled on the product site.
mineraldose.com/contact ↗
Fastest route for product questions
Privacy & data requests
Access, correction, or deletion requests, and questions about our Privacy Policy.
hello@activewaterlabs.com
Subject: "Privacy request"
Security reports
Found a vulnerability in our sites, firmware, or cloud services? Please report it responsibly — we take these seriously and reply quickly.
hello@activewaterlabs.com
Subject: "Security report" — please include reproduction steps
Mailing
ActiveWater Labs, LLC — United States. For legal correspondence, email hello@activewaterlabs.com with subject "Legal" and we'll provide the appropriate mailing address.